FAQs

How soon should I expect my order to arrive? 

Please allow for 1-2 days for your order to be processed. 

Free Standard Shipping - Arrives in 3 to 5 Days 

Expedited Shipping $6.99 USD - Arrives in 2 Days 

Priority Shipping $9.99 USD - Arrives in 1 Day

 

What happens if I want to cancel my order? 

If you request a cancellation of your order we cannot always 100% guarantee that it will be cancelled. We physically cannot cancel orders after 24 hours of you placing your order. Please ensure you review your order before confirming your purchase.

 

Returns and Refunds 

Send us an enquiry via our Contact Us page or email us at 

support@invospa.com so our customer service team can help you as fast as possible please include your order number, your full name, shipping address and reason for return/refund.

 

"My order came damaged/with missing parts." 

Send us an enquiry via our Contact Us page or email us at

support@invospa.com So our customer service team can help you as fast as possible please include your order number, Your full name, Shipping address, image of the product you received and the issue with your order.