Our Neck Massager weighs approx. 2.1kg (4.5 pounds) 

Our Shiatsu Neck Massager comes with an adapter which can fit any electricity worldwide. The plug shape is American standard (2 flat pins).

The Massager comes with a 15-minutes auto shut off safety feature. You can begin an additional 15 minutes session with a click of a button if needed. You'll find that you do not need more than 15-30 minutes. Your muscles will be relaxed by that time.  

Yes! If your product arrives with any manufacturing defects, please contact us through support@invospa.com and we will replace your order right away.

For safety reasons, the heat is produced from light heat bulbs. It might take a few minutes to feel the heat if its the first session. For significant amount of heat, it's recommended to run at least 2 full sessions.   

Please allow for 1-2 days for your order to be processed.

Free Standard Shipping - Arrives in 3 to 5 Days.

Expedited Shipping $6.99 USD - Arrives in 2 Days.

Priority Shipping $9.99 USD - Arrives in 1 Day.