COMMON ISSUES

Changed your mind/Want to cancel your order?

Contact Amazon for a return as soon as you receive your order, no later than 30 days, and you will get fully refunded. If any difficulties, reach out to us using the ‘Contact’ section, or email us at support@invospa.com, and a member of our customer service team will gladly assist right away. Include your order number, full name, shipping address, an image of the product you received, and the issue with your order.

Order damaged in transit/Problems with your delivery?

Contact Amazon as soon as you receive your order, no later than 30 days, and you will get a replacement/refund. If any difficulties, reach out to us using the ‘Contact’ section on this page, or email us at support@invospa.com, and a member of our customer service team will gladly assist right away. Make sure to include your order number, full name, shipping address, an image of the product you received, and the issue with your order.

Something missing from your order?

No worries, we can fix it. Get in touch with us using our ‘Contact’ section on this page, or email us at support@invospa.com, and a member of our customer service team will get back to you within 12 hours. Make sure to include your order number, full name, shipping address, an image of the product and box you received, and the issue with your order