Massager is not turning on
Power plug is loose
Reconnect the plug to the outlet
Adapter is not plugged in correctly
Unplug the adapter and plug it again
Power is off
Push the on button to turn the massager on
No power
Try a different power outlet or check the car power socket
Faulty adapter
Connect the massager to the car plug to verify massager functionality
Massager is not turning off on its own
Power plug is loose
Follow instructions above and check the connection, adapter, and sockets
The 15-minute timer went off
The massager has a timer and will turn off on its own after 15 minutes. You can push the Power button